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Operations Manager

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Job Description

WeShape - Operations Manager

Who we are.

We are WeShape. Our mission is to provide expertise on demand, at scale, to solve the hardest technical and organisational challenges to deliver continuous and lasting value and have a positive impact on all stakeholders. WeShape is one of just over 1300 B-Corp organisations in the UK, find out more here.

Utilising our expertise within the DevOps, Digital, Data and Cloud market, we engage our network of Associates, some of the brightest minds within industry. We consult, guide and deliver solutions for some of the world’s leading brands within the market.

Furthermore, we run the widely expanding WeShape event network. This consists of events such as London Tech Leaders - a leading peer-to-peer C-suite event network with quarterly events and weekly digital content. London DevOps is an event network for technology associates with over 10000 members on MeetUp. 

The problem you’ll be solving.

WeShape has a unique operating model - our core team is made up of technical consultants and ex industry technology recruiters which enables us to identify customer technical pain points, build solutions and mobilise teams rapidly, at scale. 

Our solutions include organisational & technical advisory, squad deployment, on-demand consultants, training & coaching and talent advisory.

We work with some of the world’s leading brands within the UK and Europe providing leading consultancy expertise to help guide and accelerate their digital transformation agendas - your role will be supporting our operations function to ensure the business runs smoothly as we continue to scale (we’ve grown our headcount by 200%, and our revenue by 623% this year alone). 

We work tirelessly and as a very proactive business, it’s important you bring a flair for new ideas, innovation and flexibility to your solutions - we don’t like to settle.

What you’ll be doing

This will be a vast and varied role, where you’ll be managing and overseeing all aspects of our operations department which include; HR, Compliance, Security, Onboarding. 

No two days will be the same, and you’ll be ultimately responsible for the following:

  • Line management responsibility for our existing Operations team, as well as hiring new employees for the UK Operations team
  • Responsibility for ‘special projects’ within WeShape to support our strategic goals
  • Oversee all SDGs and other social, environmental and sustainability goals of the company
  • Oversight of office and supplier management
  • Bringing sustainability to the attention of the board by monitoring and updating KPI's
  • Setting new and aspirational targets to ensure that WeShape are not just a leading digital consultancy, but that these are made in consideration to the success of all WeShape stakeholders
  • Developing and evaluating operations policies 
  • Continuous streamlining of company processes 
  • Operating cost valuation to remain on budget
  • Reviewing and approving operations invoices.
  •  Processing payment. 
  • Ensuring compliance with laws and regulations

This role is for you if: 

  • You’re ambitious, and interested in management within Operations
  • You’re highly organised, with a great eye for detail 
  • You’re not afraid to try new things and take on new responsibilities as your career grows
  • You’re able to talk to stakeholders at all levels, both inside and outside the organisation

Ideally you’ll have: 

  • Proficiency on Google Workspace / MS Office. 
  • An eye for process, with an appreciation of lean six sigma principles 
  • Excellent time management skills 
  • Team management experience 
  • Legal contractual knowledge and experience
  • Basic accounting knowledge/skills 

Some of the added benefits...

  • Full Training provided
  • Huge opportunity for personal growth in a fast-moving start-up 
  • Competitive salary + quarterly bonus
  • Share options 
  • Central London office 
  • Choice of technology 
  • 25 Days Holiday allowance + Christmas Shutdown
  • Generous L&D opportunities 
  • Gym membership & Pret subscription
  • Carbon offsetting
  • Juno benefits platform
  • Regular team socials and incentives

If interested - Please share your CV and we’ll be in touch!

WeShape is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We strongly encourage people of colour, lesbian, gay, bisexual, transgender, queer and non-binary people, parents, and individuals with disabilities to apply. 

If you need reasonable adjustments at any point in the application or interview process, please let us know. WeShape makes hiring decisions based solely on qualifications, relevant experience, and business needs at the time.

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