Details

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We are very much looking forward to welcoming you to the Oops Meetup - The London Outage Ops & Incident response Group.

Location: IG Group - Cannon Bridge House, 25 Dowgate Hill, London EC4R 2YA

Date and Time: 15th of September 2022 - 18:00

18:45 - Introduction from Oops organisers

19:00 - Ian Reay - SRE Team Lead at IG Group

ROI from incidents, hands on incident analysis tips from trenches

In 2020 at IG we figured that the real opportunity to learn from failures is beyond looking at individual incidents. We started the journey of learning from incidents collectively, uncovering systematic patterns and conditions that lead to the incidents. What we learnt helped us avoid outages. I’m sharing some of the practical lessons we learned in the process.

19:40 We’ll also be joined by an all-star panel to discuss how businesses should empower incident responders. This includes how to prepare, training repetition and lessons learnt.

Marilyn Kruger - Service Delivery Manager at IG (Compere)
Ivan Merrill - Head of Engineering at Fiberplane
Klaudia Marciniak - Incident Management Manager at Darktrace
8:30pm - Networking, food and drinks

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Find out more and register here

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